Preparing Your Commercial Property for Success

Capstone Realty Consultants is the local expert for commercial property management in Winston-Salem. We have a dedicated team of professionals to assist in the development and implementation of a custom-tailored investment strategy designed to deliver a competitive marketplace advantage, improve asset performance, maximize return-on-investment, and increase property value.

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Owner Services

Maintenance Services for Your Commercial Assets

Capstone Realty Consultants expertly facilitates routine repairs and handles general maintenance needs. We can also provide project management services for all phases of major construction projects and capital improvements. Our oversight of capital improvement projects will minimize operating expenses and provide access to experienced professional resources. 

Our maintenance and construction services include:

  • Construction and Project Supervision
  • Daily Maintenance Programs
  • Property Inspections
  • On-Call 24 Hour Emergency Service
  • Preventive Maintenance Programs
  • Tenant Improvements
  • Energy Efficiency Studies and Retrofits
  • Fire/Life Safety Inspections and Maintenance
  • Elevator Modernizations
  • Contract Negotiations
  • Environmental Consulting
  • Plan and Specification Review
  • Roofing Inspections and Maintenance

Marketing and Leasing Your Commercial Property

Our in-depth market knowledge and the ability to expose a property to as many tenants and brokers as possible are the keys to our success in leasing real estate. Our brokers are specialists in their sub-markets and possess the critical knowledge necessary for our clients’ success. 

Our marketing and leasing services include:

  • Property Positioning and Pricing Strategies
  • Marketing and Leasing Strategy Development
  • Local and National Marketing Exposure
  • Tenant Qualification
  • Lease Term Negotiations
  • Building Improvement Suggestions

Owner-Friendly Lease Administration

Our lease administration services are designed to provide our property owners and investors with comprehensive solutions to effectively document, track, and administer lease terms. The end result equates to improved efficiency and greater savings. Our lease administration services include:

  • Lease Abstracts
  • Lease Renewal Programs
  • Lease Enforcement
  • Lease Escalations

Commercial Rental Property Accounting & Financial Services

Our innovative accounting and information systems allow us to provide a full range of timely and accurate financial and management reporting services in a variety of formats. Our accounting and financial management services include:

  • Rent Collection
  • Accounts Payable
  • Detailed Monthly Financial Reporting
  • Budgeting
  • Lease and CAM Audits
  • Due Diligence
  • Long Term Strategic Planning

“My rental home in Ardmore has been managed by Capstone. Yes, I found them to be knowledgeable, efficient, courteous but firm in difficult situations. But these qualities would mean nothing if not being used with integrity. The upright integrity of the management and staff is what has impressed me the most. I value their honesty the most.”

– Evangelia Artist

Services & Pricing

Tier 1
Leasing/Tenant Procurement Only

Tier 2
Full Service

Tenant Placement Fee 6% of Gross Lease Value 6% of Gross Lease Value
Monthly Management Fee No Monthly Fees 3.5-5% of Monthly Gross Collected Income
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Owner and Tenant Portals
Tenant Maintenance System
Capital Improvement Evaluation Upon Request
HVAC Maintenance Agreement Upon Request

Leasing/Tenant Procurement Only

Tenant Placement Fee:
6% of Gross Lease Value
Monthly Management Fee:
No Monthly Fees

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even eviction screening!

Full Legal Compliance

Our firm is professionally licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Full Service

Tenant Placement Fee:
6% of Gross Lease Value
Monthly Management Fee:
3.5-5% of Monthly Gross Collected Income

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even eviction screening!

Full Legal Compliance

Our firm is professionally licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have an in-house maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies. We also maintain an extensive list of vetted vendors encompassing every trade to meet your property’s maintenance needs.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Periodic on-site inspections are performed to review and document property condition

Owner and Tenant Portals

We provide you with an exclusive Owner Portal to track your property’s performance. Prospective tenants can apply online with the click of a button, existing tenants pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. – Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. – Upon Request

Areas We Serve

CITY:

• Winston-Salem

NEIGHBORHOODS:

• West End

• Buena Vista

• Ardmore

• Sherwood Forest

• Greenbrier Farm

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What People Are Saying About Us

4.9/5
4.9 /5
46 Reviews

Survey
4.0/5
Jul 26, 2021
Capstone Realty Consultants
McNeely Pest Control tech did a very good job eradicating the raccoons from the attic.
Google
5.0/5
Jul 26, 2021
Google Capstone Realty Consultants
Long time with Capstone!
Google
5.0/5
Jul 21, 2021
Google Capstone Realty Consultants
Been living in one of their properties for about a year and they have been nothing but professional and personable. Kellie is a great person to work with and has always assisted us in a timely manner.
Google
5.0/5
Jul 21, 2021
Google Capstone Realty Consultants
My wife received a promotion and we moved from Arizona to North Carolina with little more than a month to find a place to live. Kellie Godfrey helped us through the whole process and has gone the extra mile needed ever since we moved into our home. Especially during a pandemic, that level of professionalism is unprecedented. We are more than happy with Capstone and with Kellie. We will continue to rent from Capstone until we are ready to put down deeper roots in the Winston-Salem area.
Google
5.0/5
Jul 18, 2021
Google Capstone Realty Consultants
We have 5 rental houses that are all managed by Capstone and have been with Capstone for several years. Very happy with the services they provide. They are communicative with us and handle all the relations with the tenants.

Want to Learn More?

At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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Capstone Realty Consultants

4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
(336) 494-6080 | (336) 529-6348
info@capstonetriad.com