Managing Your Winston-Salem HOA Community

Capstone Realty Consultants can help you improve your HOA community. We’re focused on using our experience and our expertise to provide better communication, accounting, and support. If you’re struggling with assessments or trying to increase annual meetings attendance, we can help. HOAs are a valuable part of strengthening communities, and we’re committed to helping you through customized condominium and homeowner association services designed to deliver truly measurable value for your association.

Our HOA experience is expansive – we work with condominiums, town homes, mixed use, master planned communities and luxury high-rise buildings. We also work with builders, developers, and real estate professionals who need help reaching their goals. Work with our highly screened vendor network and leverage our economies-of-scale purchasing power. We produce superior results for your community.

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HOA Services

Protecting the Condition and Value of Your Community

One of the reasons your homeowners choose to live in an HOA community is that they know their property values will remain high and even continue to appreciate. Everything looks neat, uniform, and well-maintained.

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You need your residents to pursue the common goal of building a better community. When everyone works together and follows the same rules when it comes to landscaping, maintenance, parking, and paint color – everyone wins.

We take care of maintaining the community as a whole. Our vendor network includes roofers, plumbers, electricians, HVAC specialists, landscaping professionals, and cleaners. We’ll take care of the common areas and make sure they’re as welcoming and attractive as the homes throughout your neighborhood.

Managing Winston-Salem HOAs in West End, Buena Vista, Ardmore, Sherwood Forest, and Greenbrier Farm.

Project Management and Property Inspections

Whether it’s new landscaping, pool cleaning, or a capital improvement that requires detailed project management and hands-on relationships, we’ll make sure your community is maintained and managed the way you expect. We can help with:

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  • Construction and Project Supervision
  • Preventive Maintenance Programs
  • Energy Efficiency Studies and Retrofits
  • Fire/Life Safety Inspections and Maintenance
  • Elevator Modernizations
  • Contract Negotiations
  • Environmental Consulting
  • Plan and Specification Review
  • Roofing Inspections and Maintenance

There isn’t an issue that’s too small or a project that’s too large. You and your HOA board don’t have the time that’s required to oversee projects and prevention. That’s why you hire a professional and experienced Winston Salem HOA management company. This is what we do best.

Responding to HOA Maintenance Emergencies

Things happen. Sprinklers will refuse to shut off. Community pools will become contaminated and weather events may blow down some trees. When an emergency occurs at your HOA, you need a management team that can respond quickly. You also need the peace of mind that any damage will be mitigated.

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First, we make sure everyone is safe. Then, we get to work repairing the problem and preventing further deterioration.

Working with us, you’ll benefit from our daily maintenance programs, which keep emergencies to a minimum. You’ll enjoy routine property inspections and a team that’s ready to respond if something does go wrong.

We take care of the details, and we also keep you in the loop. Communication is critical, especially during a maintenance emergency.

Managing HOAs throughout Winston-Salem, in zip codes like 27101, 27103, 27104, 27106, 27107, 27127, 27012, 27023.

“We as a board at The Meadows in Winston Salem have had excellent service with Capstone, Derek and his team. With the various boards I’ve sat on over the years, I’ve worked with other management companies and Capstone is by far the best I’ve worked with. Very knowledgeable and their guidance on HOA issues and day-to-day management is spot on. I highly recommend them.”

– Scott Hassell

Areas We Serve

CITY:

• Winston-Salem

• Greensboro

• High Point

NEIGHBORHOODS:

• West End

• Buena Vista

• Ardmore

• Sherwood Forest

• Greenbrier Farm

Trusted By Industry Leaders

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What People Are Saying About Us

Google
5.0/5
Jul 23, 2025
Google - Capstone Realty Consultants
The maintenance people fixed my back gate and it works better than it ever has. It was getting so I could barely open it and now it opens easily. So thrilled.
Google
1.0/5
Apr 10, 2025
Google - Capstone Realty Consultants
Continues to be a terrible experience with Kellie at Capstone regarding billing for our HOA. She is far from pleasant to deal with, is often delayed in responding and handles customer concerns with less than stellar responses. Their online payment portal is atrocious. After paying our HOA dues in full before the beginning of the year - getting confirmation that I was paid in full, they are now coming after me for $13 due to a clerical error on THIER portal's part for not accommodating the increase in fees (admitted via email from Kellie). Best part? Their system can't accept a payment that low on the portal! Avoid Capstone at all costs!!!
Google
2.0/5
Nov 22, 2024
Google - Capstone Realty Consultants
Things started solid years ago, but fell off quickly. Don't make the same (costly) mistake I did in staying with them. Edit: We were long time clients, and we just put our house on the market. The repairs approved by them were shoddy at best. Our house got broken into during said repairs to the tune of almost $10K in expenses. I found this out in one of Kellie's hard to read emails... who uses script fonts in business emails? If they searched their emails... they can find out who I am.
Google
1.0/5
Nov 19, 2024
Google - Capstone Realty Consultants
I have lived in Chatham Wood since 2020 and the past two years have been horrible! Car break ins and shootings. Between you all and realpage rent is at the point where its getting outrageous. How can you all pay for someone to check on towing residents but you dont have the funding to get security in our neighborhood? We used to have pressure washing and nothing now. Bugs and cobwebs everywhere. Do you not take pride in your property or are you just trying to drain us of everything we have. The shooting/unalived person in front of my apt is very disheartening and could have been avoided if we did not have this unprofessional guy doing Trash Fairy pickups!! YOU ALL NEED TO DO BETTER!!!
Google
3.0/5
Nov 9, 2024
Google - Capstone Realty Consultants
They require you pay your HOA dues via their portal or snail mail check. If you use the portal they charge you a 3% processing fee. Not cool when you are strongly encouraged to use their portal.
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Want to Learn More?

At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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Capstone Realty Consultants

4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
(336) 494-6080 | (336) 529-6348
info@capstonetriad.com