Full-Service Winston-Salem Leasing and Residential Property Management

Managing your Winston-Salem rental property is about more than finding a tenant and depositing a rent check. It’s about doing everything you can to create a great rental experience for your tenant. It’s about keeping your asset well-maintained so it grows in value. 

We have been maintaining rental properties for years, and we know that it’s more than just an asset. It’s your tenant’s home. Our approach to leasing and management and compassionate, responsive, and effective. Talk to us about why you invest and what you hope to gain. We’ll make sure we meet and exceed both your goals and your expectations.

Owner Services

Leasing Your Home to Exceptional Tenants

When it comes to the leasing process, we pay attention to strategic marketing, rigorous tenant screening, and outstanding tenant communication.

The marketing process relies on our deep knowledge of the local market and our reliance on some of the most innovative technology in the world. We take professional photos and we place listings on the most popular rental websites on the internet, putting your home in front of thousands of potential renters.

Tenant screening requires that we’re fair, compliant, and consistent. We are. We evaluate income and credit history, and we search for past evictions and criminal records. We make sure the resident we place into your property pays rent on time, takes care of your home, and follows the terms of your lease. Evictions are rare because we’re proactive with who we place.

Building and maintaining a professional and respectful relationship is critical to a great rental experience for all parties. This starts before the lease is signed. We make sure your new tenants understand their responsibilities and our expectations.

We rent homes in Winston-Salem, including West End, Buena Vista, Ardmore, Sherwood Forest, and Greenbrier Farm.

Responsibly Managing and Maintaining Your Winston-Salem Investment

Once a tenant is in place, we take care of every detail involved in the maintenance and management of your rental home. This includes:

  • Rent collection and lease enforcement
  • Accounting and bookkeeping 
  • Documenting property condition and inspections
  • Responding to tenant questions and needs
  • Taking care of routine maintenance requests
  • Responding to emergencies 24/7

We’re always looking for ways to help you earn more and spend less on your residential investment property. This means lowering vacancies and increasing tenant retention. It means working with vendors who do great work for cost effective prices.

Count on us for the best in Winston-Salem property management.

analysis

Free Rental Analysis

Pricing your Winston-Salem rental home is a big part of increasing your cash flow and establishing impressive returns on your investment. You need to pay close attention to the market, and you need to know exactly what the best tenants are willing to pay. Many owners make the mistake of choosing an arbitrary number based on what they’re hoping to earn or what they think their property is worth. That won’t work. 

The Winston-Salem rental market is complex and unique. You need reliable data that will tell you what competing properties are renting for. We provide that, and we settle on a rental value that’s both competitive and profitable. Ask us for a comparable market analysis for your rental property.

“My rental home in Ardmore has been managed by Capstone. Yes, I found them to be knowledgeable, efficient, courteous but firm in difficult situations. But these qualities would mean nothing if not being used with integrity. The upright integrity of the management and staff is what has impressed me the most. I value their honesty the most.”

– Evangelia Artist

Services & Pricing

Tier 1
Leasing/Tenant Procurement Only

Tier 2
Full Service 1-4 Units

Tier 3
Full Service 5 + Units

Tenant Placement Fee First Full Month's Rent Call For Current Special Call For Current Special
Monthly Management Fee No Monthly Fees 10% of Monthly Gross Collected Income 8% of Monthly Gross Collected Income
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Owner and Tenant Portals
Tenant Maintenance System
Capital Improvement Evaluation Upon Request Upon Request
HVAC Maintenance Agreement Upon Request Upon Request

Leasing/Tenant Procurement Only

Tenant Placement Fee:
First Full Month’s Rent
Monthly Management Fee:
No Monthly Fees

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even eviction screening!

Full Legal Compliance

Our firm is professionally licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Full Service 1-4 Units

Tenant Placement Fee:
Call For Current Special
Monthly Management Fee:
10% of Monthly Gross Collected Income

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even eviction screening!

Full Legal Compliance

Our firm is professionally licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have an in-house maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies. We also maintain an extensive list of vetted vendors encompassing every trade to meet your property’s maintenance needs.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Periodic on-site inspections are performed to review and document property condition

Owner and Tenant Portals

We provide you with an exclusive Owner Portal to track your property’s performance. Prospective tenants can apply online with the click of a button, existing tenants pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. – Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. – Upon Request

Full Service 5 + Units

Tenant Placement Fee:
Call For Current Special
Monthly Management Fee:
8% of Monthly Gross Collected Income

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even eviction screening!

Full Legal Compliance

Our firm is professionally licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have an in-house maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies. We also maintain an extensive list of vetted vendors encompassing every trade to meet your property’s maintenance needs.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Periodic on-site inspections are performed to review and document property condition

Owner and Tenant Portals

We provide you with an exclusive Owner Portal to track your property’s performance. Prospective tenants can apply online with the click of a button, existing tenants pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. – Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. – Upon Request

Areas We Serve

CITY:

• Winston-Salem

NEIGHBORHOODS:

• West End

• Buena Vista

• Ardmore

• Sherwood Forest

• Greenbrier Farm

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What People Are Saying About Us

4.9/5
4.9 /5
52 Reviews

Survey
5.0/5
Nov 9, 2021
Capstone Realty Consultants
Perry did great work in a timely manner
Survey
4.0/5
Oct 11, 2021
Capstone Realty Consultants
Wish the garage trim was also painted and gutters cleaned
Survey
5.0/5
Oct 11, 2021
Capstone Realty Consultants
our Capstone manager made this a very simple / painless move. This was appreciated more from our family than words can describe .
Survey
5.0/5
Aug 11, 2021
Capstone Realty Consultants
Capstone is extremely professional! I love working with them. They make HOA management extremely easy. Kellie is hands down the best. She is extremely efficient and timely.
Google
5.0/5
Aug 10, 2021
Google Capstone Realty Consultants
I was President of the board for 9 years at our Condo Owners Association.. We moved our management contract to Capstone about 3 years ago. The differences with Capstone were very significant: 1) Capstone is highly professional and their people are stable .We had no turnover in managers. We had a consistent relationship instead of changing managers every year. 2) Capstone provides expertise and effort where it belongs. They know the law and they understood our Bylaws, declarations and regulations better than we did. We got excellent guidance on the big issues. 3) Capstone majors in the important issues. They also hold the Board accountable for doing it’s job. We had to learn to do our job while they managed the COA. We needed to do our part and deal with difficult owners while they provided efficient , timely management services. A successful Owners Association requires a partnership between management and the Board. We each have a role and the roles are complementary. Capstone gets it. They taught our Board how the relationship needed to be for success and affordability.

Want to Learn More?

At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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Capstone Realty Consultants

4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
(336) 494-6080 | (336) 529-6348
info@capstonetriad.com