Managing and Maintaining Your Winston-Salem Investment

Once a well-qualified tenant is in place, our work does not stop. In fact, it only begins the Winston-Salem management process that will result in higher earnings, fewer headaches, and lower expenses for you. We know that there’s a lot of risk involved in renting out a property to tenants. We help you manage that risk by offering a full-service property management plan that’s unique to your needs and your property.

We have a lot of experience with HOAs, so if your rental property happens to be in an HOA, we’ll make sure your tenants are aware of the requirements and the rules. We’ll coordinate the entire leasing process from the move-in to the lease renewal.

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Owner Services

Protecting the Condition of Your Rental Home

Maintaining your investment is one of the biggest responsibilities we have. We will respond to every maintenance request that comes in from the tenant, whether it’s a routine repair or a major project. We have a 24-hour emergency hotline which means there’s never an opportunity for further damage to be done if something goes wrong. We’re available, accessible, and responsive.

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Our experience in the Winston-Salem rental market makes it easy for us to find highly qualified, professional vendors and contractors to take care of any of your property’s needs. The volume of work we provide to our licensed and insured partners means we get their best pricing, keeping your repairs and maintenance cost-effective and efficient.

We know that preventative maintenance is important. Whether it’s your HVAC system, pest control, or watching out for the lifespan of your appliances, we’re going to do everything you can to stop a maintenance problem before it starts.

Maintaining Winston-Salem homes in West End, Buena Vista, Ardmore, Sherwood Forest, and Greenbrier Farm.

Rent Collection and Lease Enforcement

The day-to-day details involved in managing your Winston-Salem rental property aren’t details you have to worry about yourself. We will take care of everything, from inspections to tenant relations to legal compliance.

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We do more than lease and manage your property. We also provide peace of mind. You can trust our systems and our processes because we know they work. They deliver a peaceful, profitable investment experience for you and a safe and habitable home for your tenants.

Our management plans are personalized because we know that your rental home is different from other rental homes. While we work hard to customize our work to what you need, there are a few standard services you can always count on. They include:

  • On-time rent collections

  • Ongoing tenant communication and relationship building

  • Lease enforcement

  • Periodic inspections

  • Service of notices

  • Vendor management

  • HOA management

  • Lease renewals

  • Security deposit management

Every detail is on our capable and professional hands. We’ll communicate as often or as little as you’d like, and you can always check in via your online portal to see where your investment property stands.

Screening Winston-Salem tenants in Twin City and Camel City.

Accounting and Technology Improves Performance

We’ve invested in a state-of-the-art property management software platform because we know that good technology leads to good property management. We’ve managed to automate a number of functions, including rent collection and lease signings. We use technology to market your property, manage showings, and document inspections.

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Part of our online platform includes an owner portal, for you, and a tenant portal, where residents can go online to pay rent, request maintenance, or send us a message. You can use your own portal to track income and expenses, view inspection reports, run reports, and communicate with us. This is especially beneficial for our out-of-state investors, but our local landlords love it too.

Your accounting statements will be frequent, accurate, detailed, and transparent. There’s no guesswork involved.

Managing rental properties throughout Winston-Salem, in zip codes like 27103, 27104, 27106, 27012, 27023.

Areas We Serve

CITY:

• Winston-Salem

NEIGHBORHOODS:

• West End

• Buena Vista

• Ardmore

• Sherwood Forest

• Greenbrier Farm

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What People Are Saying About Us

4.9/5
4.9 /5
51 Reviews

Survey
4.0/5
Oct 11, 2021
Capstone Realty Consultants
Wish the garage trim was also painted and gutters cleaned
Survey
5.0/5
Oct 11, 2021
Capstone Realty Consultants
our Capstone manager made this a very simple / painless move. This was appreciated more from our family than words can describe .
Survey
5.0/5
Aug 11, 2021
Capstone Realty Consultants
Capstone is extremely professional! I love working with them. They make HOA management extremely easy. Kellie is hands down the best. She is extremely efficient and timely.
Google
5.0/5
Aug 10, 2021
Google Capstone Realty Consultants
I was President of the board for 9 years at our Condo Owners Association.. We moved our management contract to Capstone about 3 years ago. The differences with Capstone were very significant: 1) Capstone is highly professional and their people are stable .We had no turnover in managers. We had a consistent relationship instead of changing managers every year. 2) Capstone provides expertise and effort where it belongs. They know the law and they understood our Bylaws, declarations and regulations better than we did. We got excellent guidance on the big issues. 3) Capstone majors in the important issues. They also hold the Board accountable for doing it’s job. We had to learn to do our job while they managed the COA. We needed to do our part and deal with difficult owners while they provided efficient , timely management services. A successful Owners Association requires a partnership between management and the Board. We each have a role and the roles are complementary. Capstone gets it. They taught our Board how the relationship needed to be for success and affordability.
Google
5.0/5
Aug 4, 2021
Google Capstone Realty Consultants
The crews are always helpful and respectful. They go out of their way to be sure I'm pleased with the work when completed.

Want to Learn More?

At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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Capstone Realty Consultants

4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
(336) 494-6080 | (336) 529-6348
info@capstonetriad.com