Protecting the Condition of Your Winston-Salem Rental

Protecting the condition of your investment property is mostly about maintenance, but it’s so much more than that. At Capstone Realty Consultants, we’re providing full-service protection through our inspections, preventative maintenance schedules, strict tenant screening, and deep understanding of the local, state, and federal laws.

There’s a lot of risk that comes with renting out a property. What you don’t need is growing liability thanks to deferred maintenance, unreported issues, and the wrong tenant creating damage and mayhem.

Work with our team not only to ensure your property is leased, managed, and maintained effectively, but also to ensure that its condition and value are protected.

This is how we help you earn more on your Winston-Salem rental property.

Property Management Protection for Winston-Salem, NC Landlords and Investors

Full-Service Maintenance and Repairs

From our 24/7 emergency maintenance hotline to our excellent relationships with local vendors, contractors, and service providers, we have maintenance completely covered.

Emergency repair calls are rare because we’re so dedicated to the routine and preventative care that we provide your rental property in Winston-Salem. But they do happen, and when tenants call, we’re ready to act right away. This not only serves tenant satisfaction (and increases retention), it also mitigates any further damage and expense to your investment.

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Our routine repair requests are treated with the same sense of urgency. Tenants have the benefit of making convenient requests online, and we keep everyone updated on how the repairs are progressing.

Preventative services are cost-effective and the best shot we have at preserving and protecting your property condition.

We partner with tenants and vendors to make sure that surprises are rare and costs are contained. When you partner with Capstone Realty Consultants, your Winston-Salem rental property is well-maintained. Always.

Routine Property Inspections

Careful and frequent inspections allow us to ensure that your property is in good condition, habitable, and attractive. We want to attract and identify the best qualified renters in the market, and to do that, we need to make sure we’re offering a home they want to rent.

The move-in inspection will be conducted before your tenant is placed, and it not only allows us to ensure that everything is safe, functional, and ready for move-in, but also gives us the opportunity to document the condition of your property before your new residents take possession. This is an important part of protecting your home and your profitability.

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The move-out inspection is pretty much the same. We’ll take the same pictures and evaluate the same systems and functions and determine whether what we’re seeing at the end of a lease is wear-and-tear or tenant damage.

Routine inspections during the lease term allow us to check the condition of your investment and make sure your tenants are performing as expected. We always keep a close eye on your rental home, whether it’s vacant or occupied.

Proactive Tenant Accountability

One of the best ways that we can protect your Winston-Salem rental property is by establishing good relationships with tenants. When tenants trust us and value our work on your behalf, they’re more likely to pay rent on time, take care of your home, and follow the terms of the lease agreement.

Most importantly, they’re more likely to renew the lease agreement, saving you from costly turnover and vacancy costs.

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But we balance tenant service with tenant accountability. This is important when it comes to protecting your rental investment. When tenants cause damage, we expect them to pay for it.

At Capstone Realty Consultants, we lay out our expectations early, and we reinforce them often. Our residents are well-qualified and closely screened, and that gives us a sense that they’ll help us protect your property. Before moving in, we go over the lease agreement. They know they’ll be responsible for any damage they cause. They understand that we want to hear about repair needs or problems right away.

Don’t leave anything to chance. Work with our team.

    “My rental home in Ardmore has been managed by Capstone. Yes, I found them to be knowledgeable, efficient, courteous but firm in difficult situations. But these qualities would mean nothing if not being used with integrity. The upright integrity of the management and staff is what has impressed me the most. I value their honesty the most.”

    – Evangelia Artist

    Areas We Serve

    CITY:

    Winston-Salem

    Greensboro

    High Point

    NEIGHBORHOODS:

    West End

    Buena Vista

    Ardmore

    Sherwood Forest

    • Greenbrier Farm

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    Equal Housing Opportunity Logo
    NAR Logo
    NC REALTORS Logo
    Community Associations Institute
    WSRAR Logo

    What People Are Saying About Us

    Google
    5.0/5
    Oct 22, 2024
    Google - Capstone Realty Consultants
    We as a board at The Meadows in Winston Salem have had excellent service with Capstone, Derek and his team. With the various board I've sat on over the years, I've worked with other management companies and Capstone is by far the best I've worked with. Very knowledgeable and their guidance on HOA issues and day-to-day management is spot on. I highly recommend them.
    Google
    5.0/5
    Jul 16, 2024
    Google - Capstone Realty Consultants
    I have dealt with Capstone both as a Customer and a Supplier and have found them to be very professional!!
    Google
    5.0/5
    Apr 5, 2024
    Google - Capstone Realty Consultants
    Easy to reach. Responsive to resident needs and questions.
    Google
    5.0/5
    Feb 23, 2024
    Google - Capstone Realty Consultants
    Our units are a recent acquisition for Capstone and I have noticed that they have immediately made improvements to the outside. Hannah keeps everyone up to date. I have a few requests that I have not yet presented to Capstone, but I hope they will be amenable to my concerns. We’ll see.
    Google
    5.0/5
    Jan 23, 2024
    Google - Capstone Realty Consultants
    We have had the pleasure of handling work orders for Capstone over the last year. They are realtors and property managers. They move quickly to take care of needed repairs. We like working with these friendly professionals. We highly recommend Capstone!

    Want to Learn More?

    At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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    Capstone Realty Consultants

    4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
    (336) 494-6080 | (336) 529-6348
    info@capstonetriad.com