Managing and Maintaining Your Winston-Salem Investment

Once a well-qualified tenant is in place, our work does not stop. In fact, it only begins the Winston-Salem management process that will result in higher earnings, fewer headaches, and lower expenses for you. We know that there’s a lot of risk involved in renting out a property to tenants. We help you manage that risk by offering a full-service property management plan that’s unique to your needs and your property.

We have a lot of experience with HOAs, so if your rental property happens to be in an HOA, we’ll make sure your tenants are aware of the requirements and the rules. We’ll coordinate the entire leasing process from the move-in to the lease renewal.

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Owner Services

Protecting the Condition of Your Rental Home

Maintaining your investment is one of the biggest responsibilities we have. We will respond to every maintenance request that comes in from the tenant, whether it’s a routine repair or a major project. We have a 24-hour emergency hotline which means there’s never an opportunity for further damage to be done if something goes wrong. We’re available, accessible, and responsive.

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Our experience in the Winston-Salem rental market makes it easy for us to find highly qualified, professional vendors and contractors to take care of any of your property’s needs. The volume of work we provide to our licensed and insured partners means we get their best pricing, keeping your repairs and maintenance cost-effective and efficient.

We know that preventative maintenance is important. Whether it’s your HVAC system, pest control, or watching out for the lifespan of your appliances, we’re going to do everything you can to stop a maintenance problem before it starts.

Maintaining Winston-Salem homes in West End, Buena Vista, Ardmore, Sherwood Forest, and Greenbrier Farm.

Rent Collection and Lease Enforcement

The day-to-day details involved in managing your Winston-Salem rental property aren’t details you have to worry about yourself. We will take care of everything, from inspections to tenant relations to legal compliance.

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We do more than lease and manage your property. We also provide peace of mind. You can trust our systems and our processes because we know they work. They deliver a peaceful, profitable investment experience for you and a safe and habitable home for your tenants.

Our management plans are personalized because we know that your rental home is different from other rental homes. While we work hard to customize our work to what you need, there are a few standard services you can always count on. They include:

  • On-time rent collections

  • Ongoing tenant communication and relationship building

  • Lease enforcement

  • Periodic inspections

  • Service of notices

  • Vendor management

  • HOA management

  • Lease renewals

  • Security deposit management

Every detail is on our capable and professional hands. We’ll communicate as often or as little as you’d like, and you can always check in via your online portal to see where your investment property stands.

Screening Winston-Salem tenants in Twin City and Camel City.

Accounting and Technology Improves Performance

We’ve invested in a state-of-the-art property management software platform because we know that good technology leads to good property management. We’ve managed to automate a number of functions, including rent collection and lease signings. We use technology to market your property, manage showings, and document inspections.

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Part of our online platform includes an owner portal, for you, and a tenant portal, where residents can go online to pay rent, request maintenance, or send us a message. You can use your own portal to track income and expenses, view inspection reports, run reports, and communicate with us. This is especially beneficial for our out-of-state investors, but our local landlords love it too.

Your accounting statements will be frequent, accurate, detailed, and transparent. There’s no guesswork involved.

Managing rental properties throughout Winston-Salem, in zip codes like 27103, 27104, 27106, 27012, 27023.

Areas We Serve

CITY:

Winston-Salem

Greensboro

High Point

NEIGHBORHOODS:

West End

Buena Vista

Ardmore

Sherwood Forest

• Greenbrier Farm

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What People Are Saying About Us

Google
5.0/5
Apr 5, 2024
Google - Capstone Realty Consultants
Easy to reach. Responsive to resident needs and questions.
Google
5.0/5
Feb 23, 2024
Google - Capstone Realty Consultants
Our units are a recent acquisition for Capstone and I have noticed that they have immediately made improvements to the outside. Hannah keeps everyone up to date. I have a few requests that I have not yet presented to Capstone, but I hope they will be amenable to my concerns. We’ll see.
Google
5.0/5
Jan 23, 2024
Google - Capstone Realty Consultants
We have had the pleasure of handling work orders for Capstone over the last year. They are realtors and property managers. They move quickly to take care of needed repairs. We like working with these friendly professionals. We highly recommend Capstone!
Google
5.0/5
Jan 5, 2024
Google - Capstone Realty Consultants
Consistently excellent service from Capstone managing our downtown condominium building. Melissa handles our building and she is superb in communications, work, and follow-up.
Google
5.0/5
Jan 3, 2024
Google - Capstone Realty Consultants
Melissa Hannah was extremely helpful helping me with a password reset when the system was not working. Very prompt with response and solution!!

Want to Learn More?

At Capstone Realty Consultants, our finger is on the pulse of the Winston-Salem real estate and property management industry. Property owners, buyers, and prospective renters have already taken the steps necessary to educate themselves online. By the time you call us, you know what you want and what you need. We’re ready to answer your questions and meet those needs.

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Capstone Realty Consultants

4622 Country Club Rd, Suite 160 Winston-Salem, NC 27104
(336) 494-6080 | (336) 529-6348
info@capstonetriad.com